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Before signing up with a Forex broker, it is prudent to read as many reviews as you can!
Be sure to look at the average of the reviews, and take any strong negative with a grain of salt - as some people just love to complain.
However, if you see a pattern in the reviews that show a genuine issue, it is best to choose another broker.
There are many sites that show customer reviews and give ratings. One of the best is www.goforex.net/forex-broker-ratings.htm. Another great place to research brokers is www.traderslog.com/broker-reviews.htm. - which includes an extensive list of brokers and customer input.